Welcome to Woccy! We are committed to delivering your footwear with the highest care and efficiency. The following are our extensive shipping policies:
General Shipping Information
- Shipping Methods: We offer a variety of shipping methods to suit your needs, including standard shipping, expedited shipping, and express shipping. Shipping rates will be calculated based on the weight, dimensions, and destination of your order.
- Shipping Destinations: We currently ship to [list of countries or regions].Please keep in mind that delivery to some places may result in extra prices or limitations.
- Order Processing Time: We typically process orders within [number] business days. Please allow additional processing time for custom orders or during peak periods.
- Shipping Time: Estimated shipping times will vary depending on the shipping method you choose and your destination. Please refer to the shipping rates and timeframes provided at checkout.
- Tracking: You will receive a tracking number via email or text message once your order has been shipped. You can use this tracking number to monitor the progress of your shipment.
Shipping Restrictions
- We reserve the right to refuse service to any customer or location.
- We cannot ship to PO boxes or APO/FPO addresses.
- Some items may require additional shipping limitations due to their size, weight, or risky condition.
Once an order has shipped from our warehouse, it cannot be canceled. If you still want to cancel, you can refuse to take delivery when the courier arrives. If you accept the delivery and are not satisfied with your order upon delivery, you can raise a return request.